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Help Center

Answers for common account, billing, alert delivery, and troubleshooting questions.

Common Topics

Login Issues

Check your email, reset your password, and confirm that your account is active.

Missing Alerts

Review notification permissions, alert filters, mobile settings, and selected markets.

Billing Questions

Review your plan and payment status. Zenox payments are non-refundable unless required by law.

Signal Questions

Signals are informational and may change quickly as market conditions move.

Contact Support

If you need help, use the contact page and include your account email, plan name, issue description, and any relevant screenshots or timestamps.

Last updated: April 24, 2026

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